Shipping & Delivery Policy

At Hilltop Botanicals, we want to make it easy for you to enjoy our handcrafted goods — whether you’re local or ordering from afar. Below are our options for shipping, local delivery, and farmers market pickup.

Local Delivery

  • Availability: Lewisport, KY and surrounding communities (enter your ZIP at checkout to confirm).

  • Schedule: Deliveries on Tuesdays & Thursdays between 4–7 PM.

  • Fee: $5 delivery fee for orders under $40. Free local delivery on orders $40+.

  • Contactless Drop-off: Orders are left at your door or designated spot; you’ll receive a text/email once delivered.

  • Notes: Please include any gate codes, pets, or special instructions in the Delivery Notes at checkout.

Farmers Market Pickup

  • Location: Owensboro Regional Farmers Market — 1205 Triplett Street, Owensboro, KY.

  • Schedule: Saturdays, 8 AM – 12 PM until November 1st.

  • How it Works:

    1. Place your order online by Thursday at 12 AM.

    2. Select Farmers Market Pickup at checkout.

    3. Pick up your order at the Hilltop Botanicals booth.

  • Cost: Always free.

Standard Shipping

  • Carriers: USPS First Class & Priority Mail.

  • Rates:

    • 1 item → $5

    • 2–4 items → $7

    • 5+ items → $10 flat rate

  • Free Shipping: Orders $50+ qualify for free U.S. shipping.

  • Processing Time: Orders ship within 3–5 business days.

  • Tracking: A tracking number will be emailed once your order ships.

Shipping Countries & Policies

At Hilltop Botanicals, we’re proud to ship our handcrafted goods to select countries. Please review the information below before placing your order.

🇺🇸 United States (Domestic Orders)

  • Flat-Rate Shipping:

    • 1 item → $5

    • 2–4 items → $7

    • 5+ items → $10

  • Free Shipping: Orders $50+ ship free.

  • Processing Time: Orders ship within 3–5 business days via USPS.

  • Tracking: Included with every order.

🇨🇦 Canada

  • Flat Rate: $20 for orders under 2 lbs. Larger orders may require additional postage.

  • Delivery Time: 7–14 business days.

  • Customs & Duties: Customer is responsible for any import fees.

🇬🇧 🇩🇪 🇫🇷 🇳🇱 🇮🇪 European Union (select countries)

We currently ship to the UK, Germany, France, the Netherlands, and Ireland.

  • Flat Rate: $20 for small orders / $35 for larger parcels.

  • Delivery Time: 10–21 business days.

  • Customs & Duties: Customer is responsible for any import fees.

  • Note: Teas are sold as “Herbal Tea / Tisane – Not for Medicinal Use.” Oils may not be available for all destinations.

🇦🇺 Australia & 🇳🇿 New Zealand

  • Flat Rate: $25 small orders / $35 larger parcels.

  • Delivery Time: 14–21 business days.

  • Customs: Customer is responsible for any import restrictions, duties, or fees.

⚠️ Countries We Cannot Ship To (for now)

Due to customs restrictions and shipping reliability, we do not currently ship to: South America, Asia, Africa, or the Middle East.

✨ Notes & Disclaimers

  • Customers are responsible for providing accurate shipping addresses.

  • International buyers are responsible for customs, duties, and any restrictions in their country.

  • Hilltop Botanicals is not liable for packages held, delayed, or denied by customs.

✨ Questions?

If you have special delivery requests or shipping questions, please reach out.

We’re happy to help!

Contact Us