1. Information We Collect

When you interact with our website, we may collect:

• Name

• Email address

• Billing and shipping address

• Phone number (if provided)

• Payment details (processed securely through third-party payment providers)

• Order history

• Website usage data (via cookies and analytics tools)

We collect only the information necessary to process orders, improve your experience, and communicate with you.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Send order confirmations and shipping updates

• Respond to inquiries

• Provide seasonal updates if you subscribe to our email list

• Improve website functionality and performance

We do not sell, rent, or trade your personal information.

3. Email Communications

If you subscribe to The Hilltop Letter, we may send occasional updates regarding seasonal releases, archive editions, and studio news.

You may unsubscribe at any time using the link provided in our emails.

4. Payment Processing

All payments are processed through secure third-party payment providers (such as Stripe, PayPal, or Squarespace Payments). Hilltop Botanicals does not store full credit card information on our servers.

5. Cookies & Analytics

Our website may use cookies and analytics tools to understand visitor behavior and improve site performance.

You may adjust your browser settings to refuse cookies if you prefer.

6. Data Security

We implement reasonable security measures to protect your information. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Services

We may use trusted third-party services for payment processing, email marketing, and website analytics. These providers have their own privacy policies governing the use of your data.

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

9. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact

If you have questions regarding this Privacy Policy, please contact us.